Refund Policy

At Modern Furniture Studio, we strive to provide high-quality furniture and an exceptional shopping experience. If you’re not completely satisfied with your purchase, we offer a 30-day refund policy to ensure a hassle-free return process.

Eligibility for Returns & Refunds

  1. You may return an item within 30 days of receiving your order.
  2. The item must be unused, in its original packaging, and in the same condition as received.
  3. Proof of purchase (order confirmation or receipt) is required.

Non-Returnable Items

Certain items are not eligible for return, including:

  1. Customized or made-to-order furniture.
  2. Items that have been assembled, used, or damaged by the customer.
  3. Clearance or final sale items.
  4. Mattresses, bedding, or other hygiene-sensitive products.

Return Process

  1. Initiate a Return: Contact our customer service team at modernfurniturestudio.co.uk@gmail.com with your order details.
  2. Return Approval: Once approved, we will provide return instructions and the return shipping address.
  3. Shipping the Item Back: Customers are responsible for return shipping costs unless the item is damaged or defective upon arrival.
  4. Refund Processing: After inspecting the returned item, we will process your refund within 5-10 business days to your original payment method.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please notify us within 48 hours of delivery with photos of the issue. We will arrange a replacement or full refund at no additional cost to you.

Cancellation Policy

  • Orders can be canceled within 24 hours of purchase for a full refund.
  • If the order has already been processed or shipped, the return policy will apply.

For any questions or assistance, feel free to contact our customer support team at modernfurniturestudio.co.uk@gmail.com

Modern Furniture Studio – Hassle-Free Shopping, Guaranteed!